Online support and knowledge base articles to help with common questions.

Knowledge Base

We offer an extensive up-to-date knowledge base to answer your questions about technical assistance, account activation, registration, finding your course and much more.

In-person: Teachers are available everyday on campus from 9:00 – 11:00 am. Students may stop in during these hours or call 702.855.8435 to make an appointment.  Appointments for assistance can be made during the business day of 7:30 am – 4:00 pm.

On-line: Teachers have office hours posted in your Canvas course. Contact the teacher during office hours for assistance.

You can access your class by logging into the Canvas LMS system. Your username is your student ID#.

You can reset your password by clicking HERE.

Go to and click on the Parent banner in the upper-right corner.

You will need your student’s username and password.

CCSD Parents:  click the link on the sign-up page.

This will take you to a Canvas CCSD sign-in page.
Use your AD credentials to log in.

Beginning August 21, 2017, parents will be able to access their currently enrolled student’s assessment results from the CCSD Campus Portal. This new feature is a convenient way to check state and district assessment results to determine your child’s progress towards college-and-career readiness. Access the Guide to see the new Assessment tab which will help with understanding your child’s academic achievement.

Parent Portal Assessment Tab Guide

Cómo Acceder los Resultados de las Evaluaciones de los Estudiantes en el Portal de Padres

In Nevada all students in grades 3 through 8 are required to take a summative assessment. The summative assessments align to the Nevada Academic Content Standards (NVACS). The Smarter Balanced Assessment Consortium (SBAC) provides Nevada’s criterion-referenced examinations in English Language Arts/Literacy and Mathematics.

NDE Score Reports Interpretive Guide 16-17 results

NDE Score Reports Interpretive Guide 16-17 results SP

Go to the Google Help site for questions regarding Google Mail.
We have videos on our Documents & Downloads page to assist you with common questions about Google drive.

Or you can go to the Google Help for questions on how to use your Google Drive.

Microsoft Office (Word, Excel, PowerPoint, etc) is now available free of charge to all students and can be downloaded on up to 5 personal devices.

Active Directory (AD) login credentials will be used to download the software.  Your AD credentials are what you use to log into Canvas.

Click Here to download the student instruction.


Can’t find your solution on the website or knowledge base? Trouble with your course or computer? Our support team can assist and get you back to class. Submit a Support Ticket.

Contact Us

Have more questions or need additional assistance? Contact us Monday through Friday by email or phone and we’ll get you the information you need.


Have question about our
credit-by-exam program?
702.855.8435 x4155


Have technical problems?

702.855.8435 x4015