Online support and knowledge base articles to help with common questions.
We offer an extensive up-to-date knowledge base to answer your questions about technical assistance, account activation, registration, finding your course and much more.
On-line: Teachers have office hours posted in your Canvas course. Contact the teacher during office hours for assistance.
You will need your student’s username and password.
CCSD Parents: click the link on the sign-up page.
This will take you to a Canvas CCSD sign-in page.
Use your AD credentials to log in.
Active Directory (AD) login credentials will be used to download the software. Your AD credentials are what you use to log into Canvas.
Click Here to download the student instruction.
Can’t find your solution on the website or knowledge base? Trouble with your course or computer? Our support team can assist and get you back to class. Submit a Support Ticket.